Privacy policy

TRY SIDR® PRIVACY POLICY 

www.trysidr.com

This privacy policy describes how Overnight stay ® (the " Site ", " we ", " us " or " our ") collects, uses and discloses your personal information when you visit our website, use our services or make a purchase on www.trysidr.com (the " Site "). It also applies to any other interaction with us (together, the " Services ").

In this Policy, "you" and "your" mean the user of the Services, whether a customer, website visitor, or any other individual from whom we have collected information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree to these terms, please do not use or access the Services.

PRIVACY POLICY UPDATES

We may update this Privacy Policy at any time , including to reflect changes in our practices, regulatory developments, or for other operational reasons. If we make any changes, we will post the revised version on the Site and update the date of the last update.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services to you, we collect and have collected personal information from various sources over the past 12 months . The amount and type of data collected varies depending on your interaction with us.

We use this information to communicate with you, perform our contractual obligations, respond to legal obligations, and protect our rights and those of our users.

1. THE INFORMATION WE COLLECT

Information you provide directly to us

When you use our Services, we may collect the following information:

• Basic contact information : name, address, telephone number, email.
• Order information : name, billing address, shipping address, payment confirmation, phone number.
• Account information : username, password, security questions.
• Browsing and purchasing data : products viewed, added to the basket or wish list.
• Customer Service : Any information provided in the course of communications with our customer support.

Some features require you to provide this information. If you choose not to provide it, some features may not be available.

Information collected through cookies and similar technologies

We also automatically collect information regarding your interaction with our Site and Services (“ Usage Data ”), including through cookies, pixels and other tracking technologies .

This data may include:

• Technical data : device type, browser, operating system.
• IP address and network connection information.
• Browsing history on our Site , including pages viewed and time spent on our Site.

Information obtained from third parties

We may also receive information about you from third parties, including:

• Our technology partners (e.g. Shopify) who help us provide our Services.
• Our payment providers , who collect banking information to process transactions.
• Advertising partners who use tracking technologies to tailor our campaigns.

All information collected from these third parties is processed in accordance with this privacy policy. We are not responsible for the accuracy of the information provided by these third parties.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

• To provide our products and services : order processing, shipping, payment tracking, returns and exchange management.
• Marketing and advertising : sending promotions, newsletters and advertisements tailored to your preferences.
• Security and fraud prevention : detection and investigation of fraudulent or suspicious activities.
• Customer service : support and improvement of your user experience.

COOKIES AND TRACKING TECHNOLOGIES

Like many websites, we use cookies and similar technologies to enhance your experience, personalize content, and analyze traffic.

You can configure your browser to refuse cookies, but this may affect certain features of our Site.

For more information, see Shopify 's Cookie Policy: https://www.shopify.com/legal/cookies .

DISCLOSURE OF YOUR PERSONAL INFORMATION

In certain cases, we may share your information with third parties for legitimate reasons, including:

• Service providers (hosting, payments, logistics, data analysis).
• Business and marketing partners (e.g. Shopify, advertising platforms).
• Legal authorities in case of legal obligation or official request.

We do not sell your personal information.

DATA SECURITY AND RETENTION

We implement strict security measures to protect your personal information. However, no data transmission over the Internet is completely secure .

We keep your information for as long as necessary to:

✔️ Manage your account and orders.
✔️ Meet legal obligations.
✔️ Improve our services and resolve any disputes.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may be entitled to the following rights:

• Right of access : obtain a copy of the personal information we hold.
• Right to deletion : request the deletion of your data.
• Right of rectification : correct inaccurate information.
• Right to object : refuse certain processing, particularly advertising.

To exercise these rights, contact us at the address below .

CONTACT

If you have any questions or wish to exercise your rights, you can contact us at:

📧 Email : contact@trysidr.com
📍 Address : Chemin De-Vincy, 1202 Geneva, Switzerland